Skip to main content

Workplace mental health is a systemic challenge

World Mental Health Day 2024: How can we prioritise mental health in the workplace?

Mental health is sometimes thought of as what people bring with them into the workplace. As a result, support mechanisms such as counselling, yoga and time-out of work, are orientated to the individual and their difficulties. However, for many, it is the workplace itself which is the source or aggravator of their stress and poor mental health. 

Many jobs are, by their very nature, high pressure and stressful, whether this is in high-stakes commercial firms or public services working with distressed and ill people. This may be unavoidable, but it doesn’t mean that steps can’t be taken to support the people in these roles and mitigate against the work leading to illness, burnout and high staff turnover – none of which are in the interests of either the individual or the organisation. 

Instead of workplace mental health being individualised as a personal problem, it needs to be addressed systemically as an organisational problem. This means looking at the causes of difficulties and ensuring that the task of addressing them is the responsibility of managers and leaders at all levels – not simply located in the role of one individual ‘mental health lead’.

This is not a straightforward task and may benefit from the input of an organisational development consultant such as those undertaking the Professional Doctorate in Advanced Practice and Research: Consultation and the Organisation at the Tavistock and Portman. 

Comments

Popular posts from this blog

In the age of the smart machine (again)

In the age of the smart machine  How can we benefit from the opportunities of digitization and AI in ways that improve both the provision of services and the experience of those working in them? As a way of reflecting on the current imperative to benefit from the role-out of AI across business and public services, I have been re-reading Shoshana Zuboff’s seminal study ‘In the age of the smart machine’ . This book, published in 1988, traced the implementation of an earlier generation of computer technologies. Whilst AI has many different characteristics, opportunities and potential risks, I think Zuboff’s analysis continues to have relevance and can provide insight into what is happening today.  Automate or informate A key distinction Zuboff makes is between technology used to automate work processes or to informate them.   If technology is used only to automate work:  it can reduce skill levels, and dampen the urge towards more participatory and decentralized...

Digital transformations

This paper has been published as Waggett, N. (2025). Digital transformations: Exploring the human-technology constellation in our entangled organisations. Organisational & Social Dynamics 25(1) 52–72 (2025)  Organisational and Social Dynamics,  25, 52-72. doi: 10.33212/osd.v25n1.2025.52   ABSTRACT Work, organisations, and society have been transformed by digital technologies. Information and communication technologies are increasingly important to the management and delivery of human services. Significant sums are invested with the expectation that new technology will drive positive changes such as improving service user experience, efficiency, and outcomes. Sometimes the promises of technology are not fully realised. As researchers and practitioners in organisational and social dynamics it is important to understand how these technologies are affecting the ways in which we organise, communicate, and relate.  In this article I explore one aspect of this dynamic, ...

Defining the Primary Task (Visualizing Organisational Dynamics Series #1)

What is the one thing that your organisation (company, team, service) must do in order to survive and thrive? Is that what you are actually doing?   Most people working in an organisation, or leading it, will be familiar with the feeling of having to do too much with too little resources. Phrases such as ‘having to keep all the balls in the air’ and ‘I need to keep all the plates spinning’ suggest a person juggling multiple tasks, responsibilities, or commitments simultaneously. This is stressful for the individual or team and often not very effective as it is hard to determine which of the ‘plates’ is the priority and therefore deserves greater time or resources. Prioritization is crucial to effective planning and clarity on which tasks are likely to produce most gains is important for job satisfaction.   When we are in the middle of a whirl of competing demands, or facing deadlines and targets, it can feel impossible to determine what is most important. Most likely w...